Cookies & Private Policy
Tranter Fire and Security System Limited (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website www.tranterfireandsecurity.co.uk, in compliance with the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect the following types of personal data when you use our website:
- Personal Identification Data: Name, email address, phone number, billing/shipping address.
- Technical Data: IP address, browser type, operating system, device information.
- Usage Data: Pages visited, time spent on site, clicks, referring websites.
2. How We Use Your Information
We use your personal data only when legally permitted. Common uses include:
- To provide and maintain our services.
- To communicate with you (e.g., customer support, newsletters).
- To improve website functionality and user experience.
- To comply with legal obligations.
3. Legal Bases for Processing
Under GDPR, we rely on the following legal bases:
- Consent: When you voluntarily provide information (e.g., newsletter signup, accepting cookies).
- Contract: To fulfil an order or provide requested services.
- Legal Obligation: For tax, accounting, or regulatory compliance.
- Legitimate Interests: To improve services, prevent fraud, or secure our website.
4. Data Retention
We retain personal data only as long as necessary for the purposes described above, or as required by law. After this period, data will be securely deleted or anonymized.
5. Sharing Your Information
We do not sell or rent your personal data. We may share it with:
- Service Providers: Such as payment processors, hosting providers, analytics services.
- Legal Authorities: When required to comply with laws or legal proceedings.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience, analyse traffic, and personalize content.
What are Cookies?
Cookies are small text files placed on your device when you visit a website. They help us recognize your device and store information about your preferences or actions.
Types of Cookies We Use
- Strictly Necessary Cookies: Essential for website operation (e.g., shopping cart, login).
- Performance & Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics).
- Functional Cookies: Remember your preferences (e.g., language, region).
- Advertising & Targeting Cookies: Deliver relevant ads and track campaign performance (only if you consent).
Managing Cookies
When you visit our website, you will be asked to accept or reject non-essential cookies. You can also manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect website functionality.
7. Your GDPR Rights
As a data subject, you have the following rights:
- Right to access your personal data.
- Right to rectification (correct inaccurate information).
- Right to erasure (“right to be forgotten”).
- Right to restrict processing.
- Right to data portability.
- Right to object to processing (including cookies and direct marketing).
- Right to withdraw consent at any time.
To exercise your rights, contact us at: [email protected]
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.
9. International Data Transfers
If we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g., EU-approved Standard Contractual Clauses).
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Tranter Fire and Security Systems Limited
Email: [email protected]
Address: 1c North Street, Wigston, Leicester, LE18 1PS
24 HOUR REMOTE MONITORING
At Tranter we understand that you can’t always be around. That is why we have a team dedicated to fire alarm protection, providing remote monitoring for your premises 24 hours a day, 365 days a year. Our fire alarm systems have the latest fire detection technology and can be connected to a central monitoring station to provide automated and rapid response throughout Leicestershire and Peterborough.
